1. Refund Policy

Paintings: if for some reason, you are not happy with your painting, you may return it to me within 7 days of delivery for a full refund once arrived. Return shipping costs will be the responsibility of the buyer.

If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Self-paced classes: all sales are final. No refund can be given once a self-paced class is purchased.

2. Terms of Sale

Unless the parties agree otherwise, in writing, any dispute concerning the interpretation of any contract of sale with Saskia van Drunen shall be governed and construed in accordance with Dutch law and shall be resolved within the non-exclusive jurisdiction of the courts of ‘s-Hertogenbosch, the Netherlands.

3. Shipping

Dutch customers: allow 1 week for delivery from time of shipment.

International customers: allow 2-3 weeks for delivery from time of shipment and please be aware that your item may be held at customs for inspection and you may be charged a customs fee or import tax or similar. I encourage you to check the customs laws and regulations in your country as these fees are the responsibility of the buyer. 

Please note that large paintings will be shipped internationally rolled inside a tube. I won’t be able to ship a stretched painting on frame due to oversized expensive shipping. I normally send the canvases rolled in a tube, as my customers prefer it so that they can get it stretched in their local framing store as per their choice.
This way you save unnecessary expensive shipment and eliminate the chances of getting damages through shipping.

4. Group Moderation

Saskia van Drunen reserves the right to remove or moderate any posting on any course/thread/page/Facebook group as it sees fit to maintain the integrity, safety and wellbeing of the entire group.

In relation to the Class Facebook group we may moderate/remove:

Emotional content that might be triggering for other members, not in line with group guidelines or unrelated to course content.
The sharing of non-class related art.
Sharing your own work not related to the relevant class.
Buying or selling of art supplies.
Selling or alerting people to your own or other people’s art courses.
We will remove any such posts and contact the person who posted, privately. If a member continues to post content that is not in line with group guidelines we may have to temporarily or permanently remove this member from the relevant class Face Book group.

5. Intellectual Property Rights

All class content/ materials, including videos, PDFs, images & audio productions contain copyrighted works, trademarks and other intellectual property. All rights are reserved. Saskia van Drunen grants you a limited, personal, non-exclusive, non-transferable for your own personal use. Except as otherwise provided, you have no right to modify, edit, copy, reproduce, create derivative works of, reverse engineer, alter, sell, create competing product or services, enhance, or in any way exploit any of the products in any manner.

You  shall not remove any copyright notice from any of the products. Doing so may infringe on my intellectual property rights.

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